1. Agreement to These Terms

This website is operated by Classic Pools ("we," "us," or "our"). By accessing or using this website, you agree to these Terms of Service. If you do not agree, please do not use the website. These Terms are in addition to any separate agreement you make with us directly.

2. About This Website

This website presents information about Classic Pools and the services we offer in Cape Town, South Africa. The information here — including descriptions, images, and prices — is provided as a general guide only, may change without notice, and is not a binding offer. Nothing on this website is a confirmed order, booking, or contract.

3. Enquiries and Getting in Touch

When you contact us or send an enquiry through this website:

• Please provide accurate and complete details so we can help you
• An enquiry is a request for information — it is not a confirmed order or booking until we confirm it with you directly
• Any arrangement, price, and timing is agreed directly between you and us. If we agree to cancel or change something, see our Cancellation Policy
• We may decline any enquiry at our discretion

4. Prices and Payment

Prices shown on this website are indicative, are shown in ZAR, and may change. This website does not collect payments; any payment for products or services is arranged and made directly with us, on the terms agreed at that time.

If a payment is made directly to us and a question arises, please see our Refund Policy.

5. Acceptable Use

When using this website, you agree that you will:

• Use it only for lawful purposes and not to break any law
• Not use it to buy, sell, promote, or arrange anything illegal or prohibited — including illegal drugs or controlled substances, weapons, counterfeit or stolen goods, or any adult, hateful, fraudulent, or dangerous content
• Not attempt to disrupt, damage, or gain unauthorised access to the website or its systems
• Treat us and our staff with respect in all communications

We operate a lawful business and do not offer or facilitate any illegal goods or services. We reserve the right to refuse service, remove content, or decline to deal with anyone who breaches these Terms or behaves inappropriately.

6. Liability and Disclaimers

This website and its content are provided "as is" and "as available," without warranties of any kind. To the fullest extent permitted by law, Classic Pools is not liable for:

• Any decision you make in reliance on information on this website, which is a general guide only and may be out of date or contain errors
• Any loss, damage, or inconvenience arising from the website being unavailable, interrupted, or offline — we aim for good availability but do not guarantee it
• The content, availability, or practices of any third-party website, service, or messaging app we link to
• Any dealing, arrangement, or transaction agreed directly between you and us, which is governed by the separate terms we agree at that time

7. Intellectual Property

The content on this website — including text, images, logos, and designs provided by or for Classic Pools — belongs to us or our licensors and is protected by law. You may not copy, reproduce, or reuse it without our permission.

8. Privacy

We respect your privacy. Please read our Privacy Policy to see how we collect, use, and protect your personal information.

9. Concerns and Disputes

If you have a concern about us or this website, please see our Dispute Policy for how we handle complaints and try to resolve them fairly.

10. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page. Your continued use of the website after changes are posted means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of South Africa, and disputes are subject to the courts of Cape Town, South Africa — without affecting any mandatory consumer-protection rights you have where you live.

12. Contact Information

If you have any questions about these Terms, please contact us: